GET IN TOUCH

Questions, feedback, or partnership inquiries? We'd love to hear from you!

📧

General Inquiries

hello@tryzigo.com

Questions about ZIGO, features, or general support

🔒

Privacy & Legal

privacy@tryzigo.com

Data requests, privacy concerns, legal matters

🤝

Partnerships

partnerships@tryzigo.com

Business inquiries, collaborations, affiliate programs

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How We Can Help

🐛 Report a Bug or Issue

Found something broken? We want to fix it!

  • • CSV upload not working
  • • Incorrect calculations or recommendations
  • • Site display issues
  • • Browser compatibility problems

Email: hello@tryzigo.com
Include: Browser, device, and steps to reproduce the issue

💡 Suggest a Feature

Have an idea to improve ZIGO?

  • • New card comparison features
  • • Additional calculators or tools
  • • Guide topics you'd like to see
  • • User experience improvements

Email: hello@tryzigo.com
We read every suggestion and prioritize based on user demand

📝 Content Corrections

Spotted an error in our guides?

  • • Outdated card information
  • • Typos or grammatical errors
  • • Factual inaccuracies
  • • Broken links

Email: hello@tryzigo.com
Include the page URL and the specific error

🤝 Business Partnerships

Interested in working together?

  • • Credit card issuer partnerships
  • • Financial platform integrations
  • • Content collaborations
  • • Affiliate opportunities

Email: partnerships@tryzigo.com
Include your company, proposal, and expected outcomes

Before You Email...

Check if your question is already answered:

"How does ZIGO work?"

→ Visit our About page for a complete explanation of how ZIGO analyses your spending and recommends cards.

"Is my data safe?"

→ Read our Privacy Policy. TL;DR: Your transaction data never leaves your browser.

"Which credit card should I get?"

→ Use the ZIGO analyser to upload your spending and get personalized recommendations, or browse our credit card guides.

"Can you help me apply for a card?"

→ We provide recommendations and information, but we can't help with applications. Contact the card issuer directly for application assistance.

"I can't upload my CSV file"

Common solutions:

  • • Ensure the file is in CSV format (not Excel/XLS)
  • • Check the file includes transaction dates and amounts
  • • Try a different browser (Chrome works best)
  • • Make sure the file isn't corrupted or empty

Still stuck? Email hello@tryzigo.com with details.

Response Times

Bug Reports

24-48hrs

Critical bugs get priority attention

📧

General Inquiries

2-5 days

Usually faster, but we aim for 5 business days max

🤝

Partnership Requests

1-2 weeks

We carefully review all partnership proposals

Other Ways to Connect

📚 Read Our Guides

Browse comprehensive credit card guides covering everything from interest rates to rewards optimization.

VIEW ALL GUIDES →

💌 Newsletter

Get notified when we publish new guides, add features, or find better card offers.

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